Navigation: Sign into the Back Office. On the left-side, select Products/Items then Import/Export.

The Import/Export page enables you to configure a Store’s Menu Items via File Upload, and contains the following options:
Download Template – Select Minimal Sheet or Complete Sheet to download that version of the spreadsheet (MS Excel) template file.
Download Data – Select Minimal Sheet or Complete Sheet to download that version of the spreadsheet (MS Excel) template file that includes data.

Fill in the downloaded Template file as needed then save it. Make a note of where it’s saved.
When the file is ready, click Import. The Import Menu pane appears.

Select Sheet Type – Select Minimal or Complete.
Preview Menu – Select Yes to show a preview, or No.
Upload Menu Template – Click Upload Menu Template. On the file navigation window that appears: navigate to where your file was saved and double-click the file (or single click then click Open).

You're returned to the Import Menu pane where the file name (defaults to [Restaurant Name]'s Menu WB]) will appear in the Upload Menu Template section.

When you’re ready to import the file, click Import at the bottom-right. You're returned to the main Import/Export page where a progress bar appears.

After a few moments: once the import completes, the Import Status will appear as below:

File Name: The name of the file that was uploaded ([filename].xlsx)
Uploaded On: The date the file was uploaded (DD -Mon-YYYY HH:MM AM/PM format)
Status: The status of the import - such as Completed, Partially Completed or Failed)
Import Error
If there's an error with the import:
The Download Error List will appear above the Status, with a link to download a version of the upload file that includes cited errors. The Status will appear as Partially Completed [DD-Mon-YYYY HH:MM AM/PM].

Import Failed
If the import outright fails: the Import failed! banner appears, followed by the File you attempted to upload along with the attempted Uploaded Date.
