Back Office: User Management - Enabling a User to Sign In

Back Office: User Management - Enabling a User to Sign In

  1. Sign into the Back Office.

  2. On the left-side Navigation Panel, click User Management then Users.


  3. On the Users screen, under the Actions column click the ••• for a User then click Enable Sign In. The Set Password pop-up appears.


  4. On the Set Password pop-up, enter the New Password then re-enter the same Password to Confirm. Green circled checkmark means a password requirement is met. When the new Password is confirmed, click Authenticate.


  5. You are returned to the main Users screen and the banner Sign In Enabled Successfully appears at the top-right of the page.