Back Office: Web Hooks Integrations Settings

Back Office: Web Hooks Integrations Settings

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A webhook is a service that allows one program to send data to another as soon as a particular event takes place.
  1. Sign into the Back Office.

  2. On the left-side Navigation Panel, click Settings.


  3. On the Settings page, under Integrations click Web Hooks. The Web Hooks page appears.


  4. Request Header – Contains fields for API Key and Value. They both will be provided by the partner and are a kind of authorization key, so that when a webhook is sent with the key value they trust that webhook and allow it.


  5. Close Order Web Hooks – The Close webhook is triggered when a check is closed, and we send information about the closed check. If someone wants to receive data from our system, then they need to enter the url into the field and enable the Close Order Web Hooks toggle. If this toggle is Disabled (NO), then they won’t receive any data, even if there’s a URL in the field.
              

  6. Open Order Web Hooks – An Open webhook is triggered when customer has placed an order on OLO. The textbox is to enter the URL. We will send the check information to the webhook where the checks are created from OLO and, if Enabled (YES), will send the check information to the third party (webhook). This check information will be in JSON form. When Disabled (NO), we will not be sending any check information to webhooks.


  7. Update Order Web Hooks – Triggered when there is any change on a check - such as adding an item or changing the table. If Enabled (YES), any update to the check information then the same will be updated to webhook. If Disabled (NO), no updates will be reflected in webhook.


  8. 3rd Order Web Hooks is Active – If Enabled (YES), data will be sent via the URL which is inserted into the Open Order Webhooks. This is triggered when an order is placed in POS and a request header for authorization purpose. If a partner specified any key, the data is sent via API key so that they can trust the source. If Disabled (NO), no action takes place.

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