How to Clock In and Out:
Clocking In:
- TYPE in your PIN
- Select CLOCK IN
Clocking Out:
- TYPE in your PIN
- Select CLOCK OUT
How to Open a Till:
via the Order Screen:
- Log into the Order Screen
- Click the Cash Register Icon at the bottom of the screen
- Enter Starting Till Amount
- Click Continue
via the Till Management Screen:
- Navigate to POS Operations
- Click Till Management
- Enter Starting Till Amount
- Click Continue
How to Put a Name on a Tab or Table: (Note: this DOES NOT add a customer to the system)
Name on a Tab or Table:
- Log Into POS Order Screen
- Click the Word Walkin
- Type in Customer Name
- Click Ok
How to Delete/Void ITEMS:
Delete Items by Swipe:
- Put your Finger on the Item that you want to Delete
- Swipe from Right to Left
- Click Delete
Void and Item that HAS NOT been sent to the Kitchen:
- Select the item
- Select Void Item
Void and Item that HAS been sent to the Kitchen:
- Select the Seat Number
- Select the Item
- Select Void Item
- Select your Void Reason
- Click Add
How to Void CHECK:
Void a check that HAS NOT been sent to the Kitchen:
- Click the Void button at the bottom of the screen
- Click Done
Void a check HAS been sent to the Kitchen:
- Click the Void button at the bottom of the screen
- Select your Void Reason
- Click Add
- Click Done
How to Close a Check to CASH:
- Ring in Order
- Select Cash
- Enter Cash Amount
- Click Enter
How to Close a Check to a Credit Card:
- Ring in Order
- Select Payment
- Select Credit Card
- Enter Card Number, Insert Card, Swipe Card
How to Close a Check to Gift Card:
- Ring in Order
- Select Payment
- Select Gift Card
- Enter Gift Card Number, Swipe Gift Card
- Click Process
How to View Customer Loyalty Profile:
- Click the Person icon the top of the screen
- Search the customer name
- Click the Customer Name – Customer Profile added to the Check
- Click the Customer Name
- Review Customer Profile Information
- Click Save when Finished
How to Split by Split Check: (Note this will Only Work for (Bar Tab, Dine-In service types)
- Ring in the Order
- Send Order to the Kitchen
- Click the Split Arrows
- Click Split Check
- Add Seats as needed
- Move Items as Needed
- Click Save & Close
- Pay Out Checks as Usual
How to Split by Split by Seat Equally: (Note this will Only Work for (Bar Tab, Dine-In service types)
- Ring in the Order
- Send Order to the Kitchen
- Click the Split Arrows
- Click Split by Seat
- Add Seats as needed
- Click Split Evenly
- Click Save & Close
- Pay Out Checks as Usual
How to Split by Split by Seat: (Note this will Only Work for (Bar Tab, Dine-In service types)
- Ring in the Order
- Send Order to the Kitchen
- Click the Split Arrows
- Click Split by Seat
- Add Seats as needed
- Move Items as Needed
- Click Save & Close
- Click Seat Number one by one
- Pay Out each Seat as Usual
How to Edit Tips and Batch Out:
- Navigate to POS Operations
- Batch /Tip Adjustment
- Select the Device from the Dropdown
- Click on a Transaction
- Enter Tip Amount and Click Continue
- Click Submit batch
How to Close a Till:
- Confirm ALL Checks are Closed and Tips are Adjusted
- Navigate to POS Operations
- Click on the Active Till that is Showing
- Click Close Till
- Click Yes
- Enter in Amount that is in Drawer
- Click Continue
- Click Submit on the Summary Page
How to Cashier Out a SINGLE EMPLOYEE:
- Navigate to POS Operations
- Click Till Management
- Click Reports
- Click Cashier Out
- Click Report will Print Out
How to Cashier Out ALL EMPLOYEES:
- Navigate to POS Operations
- Click Close Day
- Click Close All Cashiers
- Click Done
- Click Close the Day
- Click Yes
- Click Submit