July 8th, 2025 - Release Notes

July 8th, 2025 - Release Notes



July 2025


POS Version – 6.1.15


iPad Version – 5.3(2.14)



What’s New


POS

  1. GO New Model - (see attached doc) Evertec payment integration implemented with new model Verifone V660P.
  2. Tips Calculation (Apply tip for subtotal /Total) - (see attached doc) The new tip suggestion flow allows tips to be calculated based on Subtotal or Total, configurable via the new Tip Apply for Subtotal or Total field in Back Office. The selected setting will reflect POS, Receipts, Call Center, and Online Ordering.

Online Ordering (OLO)

  1. Partial Payment in Online Ordering: The new Enable Partial Payment toggle has been added to the Online Order Admin page (BO). If the toggle is enabled, Partial Payment will be applied in Online Ordering and the Split Payment field will be displayed between the Total and Robot fields on the Order screen.
  2. Check Based Discount in Online Ordering/Call Center: Online Ordering (OLO) and Call Center now support automatic check-based discounts, which are applied without the need for a promo code. To enable check-based discounts in Online Ordering and Call Center, the “Tax Round Off and Auto Discount” toggle must be enabled. The system also supports coupon-based discounts and allows combining with other discounts. Discount details are shown during checkout, on the payment page.

Back Office

  1. Partial Payment - OLO Dependency - (see attached doc) A new toggle Enable Partial Payment has been added to the Online Order Admin page (BO). 




Enhancements


POS

  1. Payment – GiveX – (see attached doc) GiveX Gift Card Integration enables stores to accept and manage third-party gift card payments directly via POS. It supports card activation, balance checks, partial payments, and reloads, offering flexibility in handling gift card transactions. Setup is done per Store in Super Admin and Back Office, ensuring each location has unique credentials for secure and independent operation. (not applicable to browser).


Online Ordering

  1. Tip Calculation (apply Tip for Subtotal / Total) in Online Ordering/Call Center: A new field named Tip Apply for Subtotal or Total has been added to the Back Office. Based on the configured settings, tip calculations should be displayed in the suggested tip screens in Online Ordering & Call Center.
  2. Card Fraud Detection Improvement in Online Ordering - Phase 2: (see attached doc) The Online Ordering (OLO) system now requires guest users to verify their phone number using a One-Time Passcode (OTP) before proceeding with payment.

Back Office

  1. Open Item in Menu Item Report - Enterprise Level - (see attached doc) You can view Open Items created from BO and POS in the Enterprise Menu Item Report.
  2. BO Announcement Changes - (see attached doc) A badge will appear to signify any unread announcements whenever new ones are added. For the past 3 releases will be available in the Announcements section, with the most recent at the top. Adding a new option Mark as Unread.
  3. Color code change for Subcategory – The default color code for Subcategories will be #5F5AE9.
  4. Tips Calculation (Apply tip for subtotal /Total) – Tip Suggestion value can be calculated based on Total or Subtotal.
  5. Check Based Discount in Online Ordering (OLO) / Call Center - The system also supports coupon-based discounts and allows combining with other discounts.

Inventory

  1. Changes in Compare Inventory Report - (see attached doc) Changes in the Time Period filter (Today, Yesterday and Specific Date) as Business Date. The new field Default Unit Price has been included in the Inventory Item, Sub Recipe and Retail Item. When negative consumption occurs, the Default Unit Price calculation should be taken into consideration for Ideal Used and On-Hand fields. Changes in Usage formula where Wastage is included along with existing formula. These changes will apply to Import/Export, Pull Menu Configuration and Copy functionality.
  2. Cost of Requested Items on Transfer Request - (see attached doc) When creating a new Transfer Request: the columns Destination Vendor, Destination Price Per Unit, Destination Total Cost, and Source Available Qty are being added. The names Available Qty and Request Qty are being renamed to Destination Available Qty and Destination Request Qty, respectively, when creating a new Transfer Request. The Cost will appear in the table on the main Transfer Log screen. The same changes will also apply at the Enterprise Level.

Integration Hub

  1. DoorDash Drive New Input Field - The new input field External Business Name is being added in the Settings tab for the DoorDash drive integration. This field is required to configure DoorDash with the legal business name. Customers must enter the legal name in this field for the integration to function correctly. If a store does not have a legal name, the Store Name will be used automatically.
  2. Migrate Integration Hub Audit Log to BO Report Audit Log - The integration hub audit log has been migrated to the back-office report audit log. Henceforth, the integration hub audit log will no longer be available in the integration hub section. To view the audit log for the integration hub, see the report section of the back-office audit log reports.
  3. Migrate webhook settings from BO settings to Integration Hub as Order Webhook - Webhook settings have been migrated from the back-office settings to the Integration Hub page under Order Webhook. Consequently, webhook settings will no longer be accessible in the back-office settings and can now be found exclusively in the Integration Hub under Order Webhook.



Bug Fixes


Integration Hub

  1. Customer-facing issue in calculating nontaxable net sales due to the implementation of Tax Remittance (MPF).

Add-On

  1. Corrected a glitch where delivery charges are not being added on old versions

POS

iPad

  1. Fixed a tax mismatch bug when an item service charge with tax was associated with the same tax when applied for the menu item separately it generated a rounding off issue and an error in the net tax line item on the Check. 
  2. Fixed a bug where Modifiers values were appearing for a single Menu Item randomly. When the Modifier value matched with the Menu Item value for a single quantity, the modifier quantity would appear on kitchen receipts.

POS

  1. Corrected a glitch during barcode scanning the Scale Menu Item appeared with incorrect kg conversion.
  2. Fixed a bug where the Sale Recap Report receipt displayed incorrect employee details, resulting in reporting discrepancies.
  3. Corrected a glitch that when performing the Open Till operation, a receipt would not be generated.
  4. Fixed a bug that when Cancel is clicked in POS after initiating a Clover payment, the transaction wouldn’t be correctly marked as Canceled, and no Failure status and retrieval would appear and function on the Payment screen.
  5. In iOS version 6.0.95, the app crashes when customers attempt to make a payment using the T-Dynamo device via swipe, insert, or tap. It has been resolved, and the app now processes payments via swipe, insert, and tap without crashing, ensuring a smooth and stable payment experience.
  6. Resolved an issue where Refund and Refund Without Receipt actions were not working for HA payment transactions.
  7. Fixed a bug with Web POS v6.1.1, where the Repeat function wouldn’t retain the correct Modifier quantity.
  8. Resolved a Check Stats screen behavioral discrepancy when moving from iPad 5.3) to Android 6.0.95.
  9. Corrected a receipt printout glitch where it would be cut off on the right side.
  10. Resolved an intermittent issue where after tapping Close Day, the screen kept spinning indefinitely without completing the process.
  11. Corrected a glitch where the Till Summary receipt wouldn’t display Tip Payouts, while the BO Till Summary Report does. 
  12. Fixed a bug where when QR Payment toggle is enabled for the Front End Receipt Template, the Pay with Cash / Credit Card options are not displayed on the printed receipt.
  13. Corrected an intermittent refund issue, affecting the ability to process MPPG payment and refund transactions.
  14. Resolved an issue where a waitlist Check assigned to a table is accessed from another POS device the system would handle it incorrectly and generate the ‘Check is already open’ error, not allowing access to the Check.
  15. Fixed a bug that when an EBT payment is used for a Menu Item with Tax included, the application incorrectly processed the amount not including Tax, with the Tax showing as the Balance Due.
  16. Corrected a Scale Unit Quantity discrepancy in Matrix Inventory reports.

Online Ordering

  1. Fixed a bug where Menu Item names would not appear in Online Ordering.
  2. Fixed a bug where QR codes were not displaying for newly created customers.
  3. Fixed a bug where attempting QR Pay would generate an Unauthorized Request Error.

Back Office

  1. Fixed a bug that when 15 zones were added and the customer navigated to the delivery zone page the page crashed.
  2. Corrected an intermittent issue that when an employee attached a customer profile it caused performance issues on all terminals.
  3. Corrected a glitch that when a Refund is initiated from POS, the time stamp on the Till report was 5 to 7 hours behind the actual Refund time.
  4. Fixed a bug where the Category Tax changes wouldn’t reflect on the Retail Item.
  5. Corrected an intermittent alignment issue on the PDF export of the Sale Recap Report.
  6. Corrected a glitch that when Menu Items are copied from one store to another store, the Roles wouldn’t be copied.
  7. Fixed a bug that if a check had an MPPG payment: when attempting to either refund the whole check or menu items from the POS by selecting the Credit Card option, the 'Invalid Transaction' error appears, but the Transactions were batched and available under the Batch report.

Inventory

  1. Corrected a glitch that allowed users to enter a Quantity of 0 in Back Office.
  2. Fixed a bug where the Sub Recipe has Qty on Hand either in negative or 0 but On Hand value still shows some values. 
  3. Corrected a display glitch for items in Bulk Adjust Inventory.
  4. Fixed a bug which caused the prices for On Hand, Beginning, Ideal Used, Actual, and Usage in the Compare Inventory Report to appear incorrectly.
  5. Corrected an intermittent issue where the BO Menu Item Report would automatically log out.



Support:

If you have any questions or experience any issues:


Thank you for using CLOUD POS. We appreciate your feedback as we continue to enhance your experience.
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