June 2024 - Password Policy Changes for Admin Users
Password Changes for Dealer Admin
Attached is a copy of this Article, including screenshots for a visual reference.
Introduction:
This document explains the new
workflow of the Dealer Admin login page
Current Workflow:
The minimum required length for a password is 6 characters.
There are no regulations to limit user access if they exceed
any number of login attempts.
There is no requirement for users to change their password every 60
days.
New Requirements:
- The minimum required length for a
password is increasing to 8 characters.
- If a user exceeds 5 login
attempts, the password must be reset.
- Every 60 days, a password will
expire and must be reset.
New Workflow:
The minimum
required length for a password should be 8 characters:
- A New Password must satisfy the below conditions (which will
appear on the Set Password screen):
- Include 8 to 12
characters
- An uppercase character
- An lowercase character
- A number
- A Special character
- After meeting the conditions, the user must input a Confirm Password
that matches the New Password.
- Upon successful password verification, the AUTHENTICATE option
will become accessible.
- By selecting the AUTHENTICATE option, “Your Password has been
Set Successfully” pop-up should be displayed.
If a user exceeds 5
login attempts, the password must be reset:
- The banner message ‘Your login
attempts have exceeded the limit…’ appears at the top-right.
- User can reset their password by clicking Forgot password. The Forgot
Password screen appears, prompting the user to input their Email Address.
- A valid and correct Email Address must be entered to select Send
Email and continue.
- When Send Email is selected, an email will be sent to the entered
Email Address.
- Users can reset their password by clicking on the link provided in the
email.
- The following requirements must be met
to establish a new password:
- Include between a
minimum of 8 and maximum of 12 characters
- An uppercase
character
- A lowercase
character
- A number
- A Special
character
- If attempting to reset the password to
a previous one, a notification stating ‘The new password should not match
any of the previous passwords’ appears.
- After meeting New Password conditions, enter a Confirm
Password that must exactly match.
- Upon successful Password verification, the CHANGE PASSWORD
option becomes available.
- By selecting the CHANGE PASSWORD option, the password will
undergo authentication and be reset with a ‘Your Password has been Reset
Successfully’ appearing.
Every 60 Days, users
must reset their Password - as it will Expire:
Users are required to reset their
password every 60 days.
- The following requirements must be met to establish a new password:
- Include between a
minimum of 8 and maximum of 12 characters
- An uppercase
character
- A lowercase
character
- A number
- A Special
character
- After meeting the conditions, the user
must input a confirmation password that must match exactly.
- Upon successful password verification,
the AUTHENTICATE option will become accessible.
- By selecting the AUTHENTICATE
option, the password will undergo authentication and be reset and ‘Your
Password has been Reset Successfully’ pop-up appears.
- When attempting to reset the password
to the same one, a notification stating “The new password should not match
any of the previous passwords” should appear.
New
Changes
- When logging
in as an Admin, a pop-up with the message ‘Your password will get
expired in 10 days…’ appears, with Reset Now and Reset Later
options.
- This
pop-up will appear starting 10 days prior to the password expiring.
- If Reset
Now is selected
The Password Reset screen appears.
Once the password has been authenticated and reset, the
message ‘Password Reset Successfully’ appears as confirmation.
The Admin Login screen appears. Enter the
corresponding credentials and new Password to log in.
- If Reset Later is selected,
then the user is directed to the Admin Login screen to log in
normally.
When a
user enters an existing Back Office (BO) password in new BO, it will allow them
to log in. When a user resets in Revamp, then it will satisfy the new BO criteria.
60-Day Expiration Policy
- When a user creates any new password in new BO, it will
expire in 60 days. Then for that user, when they reset the password in
new BO only it will be considered under the 60-day password change policy.
- The
password validation will apply in new BO when it is rolled out to the public (for
existing users).
- For
an existing user: from the day this feature is rolled out, it will be considered
Day 1 for password change criteria. If existing user uses the existing
back office more than 60 days then it will allow the user to use existing BO.
- When
a user moves to the new BO after 60 days, it is mandatory to
reset the password in BO Revamp.
- When
60 days are exceeded and the user enters their old password, it is mandatory
to reset the password, with a Password Expired!!! pop-up
appearing.
- If Reset
Now is selected, the Password Reset screen appears. Once the
password is authenticated and reset, e the alert message at the top should be
displayed as ‘Password Reset Successfully’. The Admin Login screen appears,
where the user enters the credential and new password.
- If Cancel
is selected, the Admin Login screen appear. If the the old
credentials again to log in, the same pop-up appears.
- Note: When
resetting a password, the user cannot proceed with any used during the past 120
days. If attempting to do so, the following Error message
appears: ‘The new password should not match any of the previous passwords’
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