March 11th, 2025 - Release Notes

March 11th, 2025 - Release Notes

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March 2025 Release Notes – UPOS
POS – Ver. 6.0.90
iPad – Ver. 5.3 (2.11)
KIOSK – Ver. 1.4.59
KDS – Ver. 3.5.6

What's New

Integration Hub

Disclaimer Message for Online Ordering Integrations – For customers without an OLO License who are attempting to take action on the Online Ordering Integration in the Integration Hub, clicking the Action option will display a new Disclaimer message: OLO addon license is required to get started with this integration. Kindly make sure the OLO addon license is purchased and the same is enabled under account license settings) prompting them to add an OLO license.


 

Back Office

  1. Future Order Schedule Time in OLO Admin – The new field Max Days & Hours is being added below the Enable Future Orders toggle to set a limit for Future Orders.
  2. Multiple Sets of Hours for Delivery and Pickup – A new column being added before Status column in pickup & delivery hours tab of Ordering Hours Section in Online Setting.


Online Ordering

  1. Future Order Schedule Time in OLO admin setting – A new field, Max Days & Hours, is being added when  Enable Future Orders toggle is enabled, to set a limit for future orders in Online Ordering.

 

Add-On

  1. KIOSK: Alternate Modifier – The Alternate Modifier for the Included Modifier in the KIOSK system allows customers to select alternative options or additions to the Included Modifier, offering greater flexibility in customizing Orders and ensuring all selected Modifications are accurately reflected in the final transaction.
    1. How To Update: An Alternate Modifier must be set for the Menu Item

Enhancements

POS

  1. Override Driver in Out tab – Currently, users can reassign Drivers for new Orders in the New tab. With this enhancement, users will also have the ability to reassign Drivers for ongoing Deliveries that have already been dispatched.
  2. CDS Customer Profile – When POS user selects Walk-in, the CDS prompts the Customer to enter their Phone Number and Name. If either field is missing: a warning message appears and after a valid input, the Customer is attached to the Store and is redirected to the Home page of the CDS.
  3. Print Include Modifier for Alternate Modifier – If the Alternate Modifier toggle is enabled in the BO, the then alternate modifiers can be selected for Included Modifiers.
  4. CAS Scale – On the POS Hardware Settings screen: select the Scale tab to connect the scale device. The workflow typically involves ensuring a Scale is properly connected, calibrated, and set up to integrate with the POS system for accurate weight measurements during transactions.
  5. Revenue Center Implementation – A new Revenue Center can be set by providing Name and Node details.
  6. Dual Price Tax Calculation by Order Level – Order level Dual price tax deduction will be made in the check with multiple menu items with different taxes. Also, nontaxable menu items will not be deducted with Dual price tax in the check.
  7. Tip Threshold – When a Tip beyond a certain Limit is applied to a Check, a pop-up message will appear. Only select Roles can apply Tips beyond the set Limit threshold.
  8. Restrict Pax Void Payment Terminal – Application will not allow Voids from another Terminal aside from the Terminal where the payment was taken from.

Online Ordering

  1. Multiple set of Hours for Delivery and Pickup – The + (Add) symbol is being added before the Status column in the Pickup & Delivery Hours tab to allow the creation of  multiple sets of Hours for Pickup and Delivery services in Online Ordering.

Back Office

  1. Updating Toggle Descriptions – Incorporating descriptions for toggles within the OLO Settings page.
  2. Adding Default Option in the Dropdown – Introducing a Default option for non-mandatory fields will ensure that when a default option is selected, no other selection is made.
  3. Hide Valutec option when Enabled – The Valutec Cards toggle will be hidden for the new SPPAX Payment Type, as well as for the existing SPPAX payment type, when it is not activated under Payment Methods.


 Add-On

  1. KDS: Removing Commas for Modifiers – The Removing Commas for Modifiers feature in the KDS (Kitchen Display System) ensures that Modifiers are displayed without commas, streamlining Order presentation and enhancing clarity for more concise communication in the kitchen.

Integration Hub

  1. Removed Option – Removed the Learn More option from the Billing section.
  2. Moving Sync Date to Web Order Option – Placed the sync data to web order at the top under general content in store settings under online ordering section.


Audit Log Updates

R365
  1. When saving the Credentials: if a technical error occurs, it will be captured in the Audit Log as ‘Configuration update failed - Technical glitch'.
  2. If invalid credentials are applied when attempting to export data: it will be captured in the Audit Log as ‘Manual Export data - Export data failed'.
  3. When performing a manual data export: if a technical error occurs, it will be captured in the Audit Log as ‘Manual Export data - Export data failed - Technical glitch'.
  4. Whenever an automatic data export is performed: it will be captured in the Audit Log as ‘Export data - Export data successful’. If it fails, it will appear as ‘Export data - Export data failed'.

DoorDash Drive
  1. When enabling or disabling in the Settings part (Store Action): if a technical error occurs, it will be captured in the Audit Log as ‘Enabled failed - Technical glitch’ or ‘Disabled failed - Technical glitch’.

 
ADP
  1. When connecting with ADP: if an error occurs, it will be captured in the Audit Log as ‘Connect with ADP-Data not synced-Technical glitch’.
  2. When syncing users: if an error occurs, it will be captured in the Audit Log as ‘Sync user failed-Technical glitch’.
  3. When performing a Get Pay cycle: occurs, it will be captured in the Audit Log as ‘Get Pay Cycle-Data not Fetched-Technical glitch’.
  4. When performing a Pay data Export: if an error occurs, it will be captured in the Audit Log as ‘Export Pay Data Failed-Technical glitch’.
  5. Once connected with ADP, it will be captured in the Audit Log as ‘Connect with ADP-Data has been synced’.
  6. Once the Pay Cycle data has been successfully fetched, it will be captured in the Audit Log as ‘Get Pay Cycle-Data fetched successfully’.

 
Deliverect
  1. When saving credentials: if an error occurs, it will be captured in the Audit Log as ‘Configuration update failed - Technical glitch'.
  2. If an invalid location id and account id are entered when attempting to Publish the Menu: if an error occurs, it will be captured in the Audit Log as ‘Publish menu-Menu items failed to sync with Deliverect’.
  3. While updating the Price Level and Modifier Percentage in Order Platform Price Level: if an error occurs, it will be captured in the Audit Log as ‘Updating Failed-Technical glitch’.
  4. If a Menu is successfully manually Published: if an error occurs, it will be captured in the Audit Log as ‘Publish menu-Menu items successfully synced with Deliverect’.



Integration Info Message Updates

R365
  1. When saving the credentials: if a technical error occurs, the info message ‘Internal server error. Please try again after some time’ will appear.
  2. If invalid credentials when attempting to export data, the info message ‘Export data failed’ will appear.
  3. When performing a manual data export: if a technical error occurs, the info message ‘Internal server error. Please try again after some time’ will appear.

ADP
  1. When connecting with ADP: if a technical error happens, the info message ‘Internal server error. Please try again after some time’ will appear.
  2. When syncing users: if an error happens, the info message ‘Internal server error. Please try again after some time’ will appear.
  3. When performing a Get Pay cycle: if an error happens, the info message ‘Internal server error. Please try again after some time’ will appear.
  4. When export Pay data: if an error happens the info message ‘Internal server error. Please try again after some time’ will appear.

Deliverect
  1. When saving credentials: if an error occurs, the info message should show ‘Internal server error. Please try again after some time’ will appear.
  2. If a user applies an invalid Location ID and Account ID and attempts to Publish the Menu: the info message ‘Menu items failed to sync with Deliverect’ will appear.
  3. When updating the Price Level and Modifier Percentage in order platform price level, if a technical error occurs, the info message ‘Internal server error. Please try again after some time’ will appear.
  4. When updating the Price Level in Order Platform Price Level, and clicking Save: the info message ‘Price level updated’ will appear.
  5. When updating the Modifier Percentage in Order Platform Price Level then clicking Save: the info message ‘Modifier percentage updated’ will appear.
  6. When updating both Price Level and Modifier Percentage at the same time then clicking Save: the info message ‘Order platform price level updated successfully’ will appear.
  7. If a Menu is successfully Published, the info message ‘Menu items successfully synced with Deliverect’ will appear.


Bug Fixes

POS

  1. Fixed a bug where a customer’s signature on CDS will not migrate to the Back Office PDF version.
  2. Corrected a ‘Short name’ error for the Customer view on Console.
  3. Fixed an intermittent issue where a transaction was stuck on the Batch screen and when attempting to process offline a ‘Contact Support’ message would appear. 
  4. Corrected an issue with Clock-In and -Out reports in Back Office.
  5. Unbale to clock out employee. Toggle “Force Cash Out at Clock Out” has been enabled from Till settings, It should not allow to clock out employee if they have active check available under their name. 
  6. Fixed a bug where Employees (including staff that are not creating checks) could not clock out and experience the error ‘You have active checks’.
    1. If the Force Cash Out at Clock Out toggle from Till Settings is enabled, it won’t allow Employees to clock out if they have an Active Check available under their name.
  7. Addressed an intermittent issue with data mismatch on the Sales Recap Report.
  8. Fixed a bug that produced a Till report mis-match with Till and Cash Transactions.
  9. Addressed an intermittent issue that when pressing the Cash button then entering the payment amount, the screen will continuously load with no response.
  10. Corrected an intermittent issue where the Receipt Printer sizing has changed on the Merchant Copy of Credit Card Receipt.  The Signature line spacing is too small and Customers are signing their names which is now running into the total line and making it difficult to read.
  11. Fixed a bug where Menu Item Price and calculated Tax were incorrect but would appear correctly on BO reports.
  12. Addressed an issue where the cash drawer is not automatically opening the cash drawer when performing a refund.
  13. Fixed a glitch where longer names of Menu Item or Categories would appear truncated at the end. 
  14. Fixed a UI bug with the Ready tab under the Phone Delivery tab.
  15. Address an issue where customers could not send specific Categories and Items to the Label printer.
  16. Fixed a bug where Debit is used for payment but there’s a balance due in the Surcharge amount.
  17. Fixed a bug where if Modify With is used multiple times within one Order, only the first use of it gets sent correctly to KDS.

Online Ordering

  1. Addressed an issue where Category will be shown only if Subcategory is mapped with Menu Items.

Add-On

  1. Corrected a Customer-facing issue while paying through OLO app.


Back Office

  1. Corrected a glitch that when there are multiple Serving Sizes available, they may start to become misaligned in the Modifiers section of an Item.
  2. UI: Serving sizes do not stay in the same order modifier to modifier – When multiple serving sizes are assigned to a modifier and grouped as optional, they may not be in sequential order, leading to confusion.
  3. The Open Item option is missing from the Menu Item filter in the new BO UI Menu Items sales report.
  4. Fixed a bug where duplicate Clock-Ins and -Outs reports in the Back Office.


Inventory

  1. Corrected an intermittent issue where Back Office would experience slowness when accessing Purchase Orders.
  2. Addressed an issue where the application would experience slowness or freeze when trying to select items on a Purchase Order or Purchase Template. Pagination has been included to address this.


Retail BO

  1. Fixed a bug where Retail items were set to Hide by default in POS.

Support

If you have any questions or experience any issues, contact Technical/Partner Support.

Thank you for using CLOUD POS. We appreciate your feedback as we continue to enhance your experience.