POS: Age Restriction

POS: Age Restriction


Back Office

Application Settings

Navigation: Log in BO, select a Store, then select Settings > Application > General Settings

On the General Settings page: the Enable Age Restriction toggle appears. If the toggle is enabled (set to YES), the following fields will appear:
  1. Minimum Age Limit - Enter a required Minimum Age (years), when it's required for the Customer to enter their age in years. 
    1. Tool Tip – Set minimum age restriction in years
    2. The maximum age to be set in the field is 100

  2. Age Alert Message - Enter the alert Message to appear if the Customer's entered Age in Years is not greater than the Minimum Age Limit.
    1. Default message for this field The DOB condition is not met; the item will be deleted from the cart. The message can be updated as per your Store's requirements.
    2. Tool Tip - This message will be displayed in POS when age entered doesn't meet the minimum age limit. 
    3. It should not be more than 80 characters on the text field. 
  
  1. When the Customer tries to add item from an Age Restricted Category to the Cart, their Date Of Birth will be requested in POS prior to the sale. 
    1. The default Date format in Application Settings to be followed while adding the customer's age – DD/MM/YYYY
      1. DD - Day
      2. MM - Month
      3. YYYY - Year

  2. When the Customer enters their Age (Date of Birth) then selects Confirm, the system will calculate the Customer's Age vs Current Date.
    1. If the Customer is older than the Restricted Age (set in Back Office), then the item will be added to the Cart. Upon clicking Confirm, a green check mark will appear next to the entered DOB
      1. Example: When a customer tries to buy alcohol and their age is 19 while the Restricted Age in BO 18, then the alcohol will be sold to the customer. 
    2. When an underage customer tries to buy a restricted item: upon typing the DOB and selecting Confirm, the pop-up alert message 'The DOB condition is not met, the item will be deleted from cart' set in the BO will appear. Upon clicking Confirm again, the respective Item will be deleted from the Cart and moved to Void.
      1. The item being deleted from the Sale due to the Age Restriction will appear in the Void report.

  3. Upon unsuccessful validation the Retail Item will be sent to Void and the system will close the window.

  4. Only the Retail Item will appear on the Void report.

  5. Note: For a particular Receipt the age validation will happen only once.
    1. Example: When a customer tries to buy 2 alcohol items and cigarettes - the Sale is being conducted for alcohol and the system will validate the Age requirement for the respective customer and once its approved, it won't also ask for verification for the sale of cigarettes.

  6. Note: Upon clicking Cancel, before clicking the DOB the item must be deleted from the Receipt.
  7. The pop-up alert message shown should be dynamic (The set age in Backoffice settings will appear in the alert message)
    1. Example in application settings if the customer has chosen 21 for the Age Restriction, then the pop-up message will address 21 as the restricted age.

  8. Upon clicking Cancel and reopening the date picker, the previously entered data will populate on the screen.  

  9. Age validation doesn't apply to Loyalty and Combo Discounts.

  10. For Kit/Assembly if one the item has age validation and user fails age validation that Kit/assembly item won't be added to the Order screen.

  11. If the item does not meet the age validation that item should be Grayed out in the order screen

Category Settings

Navigation: Log in BO, select a Store, then select Products/Items > Category

On the Category page, under the Visibility section, the Enable Age Restriction toggle appears:


  1. Upon enabling the toggle, the age restriction set in application settings will restrict Purchases within this Category from Customers
  2. Upon disabling the toggle, the age restriction will not apply to the Category

  3. Tool TipAge Restriction will be enabled for this Category
  
Note:
  1. The same Enable Age Restriction toggle (with Tool Tip) applies to Subcategory as well
  2. When Age Restriction is enabled for a Category, all the Subcategories under the Category will automatically be enabled



POS

  1. When attempting a sale from an Age Restricted Category in POS, the Customer's Date of Birth will be requested.
              
    1. Note: Instead of Day/Month/Year it will be DD-MMM- YYYY format.

  2. Upon successful age validation, the green check mark will appear next to the date and the item will be available for Sale.
    1. If the entered Age is not valid, the alert message pop-up appears:
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