The Support Operation screen is broken down into two tabs:
Download
The Download tab allows you to Download the latest version of the OS.

Click Download, and the Download screen appears, with a history of Release Versions available.
Status
The Status tab displays the Status of the Network and the Status.
Online will have a green circle containing a check mark
adjacent to it.
Offline will have a red circle containing an exclamation point
adjacent to it.
Network Status
- IP Address - Displays the IP Address - along with the wired or WiFi status - and the device's IP Address will also be displayed.
- Internet Status - Indicates whether internet connectivity is Online or Offline.
Status
Back Office: Indicates whether the BO is Online or Offline.
Device Synchronization: Indicates whether the Device Synchronization is Online or Offline.
Database: Indicates whether the Database is Online or Offline.
Online Ordering: Indicates whether Online Ordering is Online or Offline.
MPPG: Indicates whether the MPPG is Online or Offline. MPPG applies to Android, but not to Web.