POS: Operation - Support

POS: Operation - Support



The Support Operation screen is broken down into two tabs:


Download

The Download tab allows you to Download the latest version of the OS.

Click Download, and the Download screen appears, with a history of Release Versions available.



Status

The Status tab displays the Status of the Network and the Status.

Online will have a green circle containing a check mark  adjacent to it.
Offline will have a red circle containing an exclamation point  adjacent to it.

Network Status

  1. IP Address - Displays the IP Address - along with the wired or WiFi status - and the device's IP Address will also be displayed.
  2. Internet Status - Indicates whether internet connectivity is Online or Offline.

Status


  1. Back Office: Indicates whether the BO is Online or Offline.
  2. Device Synchronization: Indicates whether the Device Synchronization is Online or Offline.
  3. Database: Indicates whether the Database is Online or Offline.
  4. Online Ordering: Indicates whether Online Ordering is Online or Offline.
  5. MPPG: Indicates whether the MPPG is Online or Offline. MPPG applies to Android, but not to Web.