Retail Back Office: Layaway Settings

Retail Back Office: Layaway Settings



Navigation: Sign into the Back Office for your Retail Store. On the left-side Navigation Panel, click Settings. On the Settings page, under Retail POS click Layaway Settings.
          

The Layaway Settings page enables you to configure layaway conditions, such as minimum and suggested payment percentages.


Enable Layaway for your Retail Store

On the Layaway Settings page:
  1. Set the Layaway configuration toggle to YES.


  2. When enabled, the Layaway Disclaimer pop-up appears. Click the Accept and proceed checkbox, followed by Accept at the lower-right.


  3. Additional fields appear. See the below Configure section for more details.


Configure Layaway Settings for your Retail Store

Establish your Store's Layaway policy per the following fields:
  1. Suggested Payment Percentage - The suggested deposit percentage for layaway. Enter the value or use the triangles to increase/decrease the value.
  2. Minimum Payment Percentage - The minimum deposit percentage for layaway. Enter the value or use the triangles to increase/decrease the value. The minimum percentage must be lower than the suggested percentage.
    1. If the minimum is greater than or equal to the suggested, a notification will appear:


  3. Disclaimer - An open text field with a maximum of 500 characters (letters and numbers). Any entered text will appear on all Layaway receipts.


  4. Layaway PeriodThe number of days an item can be on layaway at the Store (maximum of 30). Enter the value or use the triangles to increase/decrease the value. If the value exceeds 30, a warning message appears.


  5. When ready, click Save at the upper-right. The confirmation banner will appear.
    1. Note: If there is an active Layaway receipt under the Layaway tab in POS, the Layaway percentage toggle can’t be disabled. When attempting to disable the toggle in this scenario, the message ‘There are active layaway receipt in POS. Please close the receipt to proceed' appears.
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