Two-Factor Login Authentication

Two-Factor Login Authentication

What’s Changing:

  1. Two-Factor Authentication (2FA) is being implemented to log in to the Admin page.

 

Admin Login Page

When a Username and Password is entered on the Admin page, the app will require Two-Factor Authentication to login

  1. The app sends the Verification Code to the registered Email Address.
  2. The Verification Code must be entered in the box within 120 seconds.
    1. If the code matches, you are logged into the app.
    2. If the code does not match, the error message ‘Invalid Verification Code’ appears.
  3. Note: If logging in from the same browser and if the Password is saved (trusted from the same browser) then a Verification Code is not required for the next 60 days.
  4. If logging in from a new browser, the Trust pop-up appears, with the message ‘For your convenience, you won’t be asked to verify your account with an OTP (One-Time Password) on this browser for the next 60 days’ along with Not now and Trust options.

  1. If Trust is selected, verification is not required for the next 60 days.
  2. If Not now is selected, a Verification Code is mandatory to log in and the Trust pop-up will appear.
  3. This pop-up will also appear if it’s been more than 60 days since selecting Trust on the same browser.

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