Two-Factor Login Authentication
What’s Changing:
- Two-Factor
Authentication (2FA) is being implemented to log
in to the Admin page.
Admin
Login Page
When a Username and Password is
entered on the Admin page, the app will require Two-Factor
Authentication to login
- The app sends the Verification Code to the
registered Email Address.
- The Verification Code must be entered in the box
within 120 seconds.
- If the code matches, you are logged into the app.
- If the code does not match, the error message ‘Invalid Verification Code’ appears.
- Note: If logging in from the same
browser and if the Password is saved (trusted from the same browser)
then a Verification Code is not required for the next 60 days.
- If logging in from a new browser, the Trust pop-up appears, with the message ‘For your
convenience, you won’t be asked to verify your account with an OTP (One-Time
Password) on this browser for the next 60 days’ along with Not now and Trust options.
- If Trust is selected,
verification is not required for the next 60 days.
- If Not now is selected, a Verification
Code is mandatory to log in and the Trust pop-up will appear.
- This pop-up will also appear
if it’s been more than 60 days since selecting Trust on the same browser.
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