Waitlist and Reservation

Waitlist and Reservation

Note:  This information is available in a Word document and PDF file at the bottom of the page.


How to Enable Waitlist in Back of House:

Log in to your back of house (My Store) and go to “Settings”:


Define the waitlist by the range of seats and the expected amount of time they will occupy a table, and save:




Next, give a reason for the waitlist by clicking “+Wait List Reason”:

Enter Waitlist Reason and Save:



How to use Waitlist in Front of House

 

First, make sure Waitlist is enabled in your POS Operations page:



Select the Waitlist tab on your POS Dine-in Screen:






Fill out information manually or search for customer. Then input remainder of information:



Your customer will now be put on a waitlist with an expected time frame. You also have the option to notify the customer when their table is ready and the option to assign them to a table:




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