Waitlist and Reservation

Waitlist and Reservation

Note:  This information is available in a Word document and PDF file at the bottom of the page.


How to Enable Waitlist in Back of House:

Log in to your back of house (My Store) and go to “Settings”:


Define the waitlist by the range of seats and the expected amount of time they will occupy a table, and save:




Next, give a reason for the waitlist by clicking “+Wait List Reason”:

Enter Waitlist Reason and Save:



How to use Waitlist in Front of House

 

First, make sure Waitlist is enabled in your POS Operations page:



Select the Waitlist tab on your POS Dine-in Screen:






Fill out information manually or search for customer. Then input remainder of information:



Your customer will now be put on a waitlist with an expected time frame. You also have the option to notify the customer when their table is ready and the option to assign them to a table:




    • Related Articles

    • July 30, 2024 - Release Notes

      Cash Tip Declare Screen – Cash Tip Declare screen implementation in Web POS. When the Cash Tip toggle is enabled in BO while creating or editing a user, the Cash Tip Declare Screen will be displayed in the POS when the user clocks out. Split Payment ...

    • August 6, 2024 - Release Notes

      POS–V6 [Web, Android, iOS] Age Verification – Age validation will be set for customers in POS while buying from a Category that is restricted in Back Office. Any items that weren’t sold due to age restriction will be included within the Void report. ...

    • Face ID Setup

      Face ID is a module that requires Licensing. Once you add to your store subscription on Bon under the License setting, you can turn it on. If this is an Enterprise account, you will need to purchase for each store that you need Face ID available and ...

    • May 16 2022 Release Notes

      Release Notes for Back office Features: Clock-in required toggle for Account users (Enable/Disable option) o   A new Toggle, Clock In, must be added in the account creation page as shown below in enterprise level o   Enterprise user should be able to ...

    • September 9, 2024 - Release Notes

      Features Released: Tip Charge for all Surcharge Auto Sync between BO and POS Allow Pre-Auth Deletion in MPPG and SPPAX Caller ID in POS settings Partial Payment not allowed in Tills New Front End Receipt Template Epson Scale Integration Undelivered ...