Navigation: Log into POS and selecta Check, then select Reopen Check > Void Payment
Pax payments can be voided from POS only when the Pax terminal - where the payment was completed - is connected to the POS.
When attempting to void the Pax check from POS: if that Pax device was not connected (or attempting to void from a different node), a pop-up with the message 'The Payment was completed in \(SppaxDevices.name), you cannot void it from \[POS Connected Card Reader Name], Please re-try the void from \[sppaxDevices.name]' appears.
Void action will be restricted for the PAX check from all the POS nodes where the PAXdevice (Payment made PAX) is not connected.
When the PAX device is connected to the POS, then the Void action will be allowed and the pop-up will not appear.
On Admin page, please enable EMV, SP Pax and add the serial number of the terminal. If you copy the serial number, make sure there is no space when you paste it in serial number section. After that log into the store and add tender payment. Go to ...
Configuration in Admin Page Navigation: Account >> Stores >> Select the store for which the respective payment needs to be enabled. Enable the option Evertec in the Other Details section. Screen Layout: Configuration in Back Office Page ...
Whenever a Surcharge is selected, the Surcharge Compliance and its Guide will appear. Back Office Navigation: For your Store, select Settings > Payments > Payment Settings When the Payment Surcharge option is enabled and then the Surcharge option is ...
Configuration in Admin: Two toggles “PayPal” and “Venmo” should be included in the other details section of the store. Users can enable the respective toggle to include the payment method for the store. Screen Layout: PayPal ...
Note: Only Employees with the proper Role and Permission settings have access to Void the Order. Remove a Specific Item from a Check On the Menu screen, select the Menu Item you wish to remove from the Check. Select the Option button at the bottom. ...