Retail Back Office: Products/Items - Reasons

Retail Back Office: Products/Items - Reasons


Navigation: Sign into the Back Office for your Retail Store, then select Products/Items > Reasons
          

The Reasons page is for defining the Reasons an Employee/Manager can select when processing Tax Exempt, Void, Paid In/Out, Over/Shortage, etc. in POS. It displays a table of existing Reasons created under this Retail Store, with columns for the name of the Reason, the selected Type, and Actions (Edit or Delete).


On the Reasons screen: create a new Reason by clicking + NEW REASON or update an existing Reason by clicking the corresponding pencil icon.


    1. New Reason

      1. On the New Reason pane:
        1. Select the Reason Type.
        2. Enter the Reason.
        3. When finished, click Save at the bottom-right.



    2. Update Reason

      1. On the Update Reason pane:
        1. Update the existing Reason Type
          and / or
        2. Update the existing Reason.
        3. When finished, click Update at the bottom-right.

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