Back Office: Email Receipt Template Settings
Configure what you would like to include in the Email Receipt.
- Sign into the Back Office.
- On the left-side Navigation Panel, click Settings.

- On the Settings page, under Printer Templates click Email Receipt Template.

- The Email Receipt Template page contains customization sections, along with a Template Preview.

- The below fields would appear in order (from top to bottom, based on the information entered in Settings > Store Info).
- Store Name – If selected, displays the Store Name.
- Address – If selected, displays the Address.
- Email – If selected, displays the Email Address.
- Phone Number – If selected, displays the Phone Number.
- Store Logo – If selected, entering Logo URL Link (such as your logo from your website) is optional.

- Background Color – To update the color, click the smaller square, then select the new base color and slide the circle to adjust the shading.

Check Details
- Select whether to have the below information appear on the receipt.
- Check Number – The Check Number (typically XX-XXXX format).
- Table No – The Table Number.
- Server Name – The name of the Server who served the customer.
- Date & Time – The Date & Time the receipt was printed.
- Customer Name – The name provided by the Customer.
- Seat Number – The Seat number based on the table (Example: Table 10, Seat 104).
- Service Type – The type of order submitted (Example: QSR [Quick Service Restaurant]).

Order Summary
- Information about Menu Items ordered on the ticket.
- Order Summary – Each Item Name, its Price per Unit (U/P), Quantity (Qty), and Amount charged towards the bill. Includes any Modifiers.
- Roll Out Modifier Price to Menu – Hides any Modifiers on the receipt and includes any additional cost in the main Menu Item line.
- Example: a $6 Menu Item has a $1 Modifier, then the Modifier line will be removed and the Menu Item will display as $7).
- Exclude Zero Price Modifier – Removes any Modifier with an Amount of $0.00.
- Discount under the Menu Item – Includes individual Discounts per Item when applicable.
- Secondary Menu Item – Includes the assigned alternate language form of each Item.
- Secondary Modifier Name – Includes the assigned alternate language form of each Item.
- Exclude Zero Price Menu Item – Removes any Menu Item with an Amount of $0.00.
- Tax Summary – Adds a breakdown of individual Taxes that contribute to the Tax Total.
- Check Total – Total Amount of the Check with Tax and Gratuity but before Tip.
- Tip – Displays the amount of the Customer’s tip.
- Tender Details – Adds a breakdown of the Payment Types (Cash, Credit Card, Gift Card, etc.) and their corresponding Amounts).

Additional Details
- Provides details about the conducting of the Transaction.
- Include Card Details – Displays details of the Credit Card used for the Transaction (Type, Number, Holder Name, etc.).

- Signature – A copy of the Customer’s signature on the receipt.
- Barcode – A barcode representing the transaction at the bottom of the receipt.
- Social Icons – Options for Facebook, Twitter (X) and LinkedIn.

- Customer Feedback – Adds a ‘How was your experience’ prompt with a green smiley face or red frown face, below the Store Information section.
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