Retail Back Office: Admin - Dashboard

Retail Back Office: Admin - Dashboard


Navigation: Log in to Dealer Admin, then select Dashboard.


On the Dashboard, you will be able to view the tiles displaying amounts such as the number of Stores using types of plans Core/Basic, Pro, and Enterprise - as well as Sales data broken down by periods of Days.


Under the tiles is a table displaying the Accounts under this Dealer, columns such as Name, Account Type, Device, Store, Email, Date Created, Show Upgrade and Status.

Bulk Update Version

The Bulk Update Version dropdown displays all iPad versions. You can choose any version then click Update All. All Accounts under this Dealer will be updated.

Create or Update an Account

To create a new Account, click New Account. To update an existing Account, click the account Name. The Account Details screen appears.

Account Details


  1. Account Name: The name of the Account (not editable when updating).
  2. Phone Number: The contact phone number for the Account (not editable when updating).
  3. Email ID: The contact Email Address for the account (not editable when updating).
  4. Store Address: The physical/mailing address of the Account will appear here.


Subscription Details

Plan Details


  1. Plan: The type of plan this Account is subscribed to (Basic, Pro, Enterprise).
  2. Licenses: This will display the appropriate license count for this account.
  3. Stores (Active/Inactive): Displays the Active/Inactive stores under this Account.
  4. Date Created: This displays which date this account has been created.
  5. Last POS Access Date: This displays the last date when POS accessed for this account.


Features


Select to expand the options, then Name, Status and Number of Stores will appear. This shows the relevant features that are associated with this account are displayed and also this shows the status of the features such as Active or Inactive status. Also, this features shows how many stores are active this features.

POS License


POS licenses are displayed with their Node ID and iPad App Version (which includes all Stores).



Account Settings


  1. Account Level Gift CardIf enabled, then Account level Gift Cards will be available for that particular Account.
  2. Account Level House AccountIf enabled, then an Account Level House Account will be available for that particular Account.
  3. Enable Net Suite IntegrationIf enabledthen Net Suite Integration will be available for that particular account. 
  4. Cash Reward with LoyaltyIf enabled, then Cash Reward with Loyalty will be available for this account and the message 'Please make sure to configure the cash and non-cash points in the Loyalty screen' appears.
  5. Enable SMS Loyalty ConfirmationIf enabledNet Suite Integration will be available for that particular account. The new option Twilio Number will appear and you can enter the Number then click Save.
  6. Customer Level LoyaltyIf enabledCustomer Level Loyalty will be available for this account. 
    1. Note: When SMS Loyalty Confirmation is enabled, then Customer Level Loyalty option will be enabled by default and greyed out. You cannot make changes.
  7. Discounted LoyaltyIf enabledDiscounted Loyalty will be available for that particular account. 
  8. Disable MarketingIf enabledthen Disable Marketing will not be available for this account. 
  9. Is FTP EnabledIf enabled, then FTP will be available for this Account. You should be able to enter the Host Name, Port, User Name and Password then click Save.
  10. Enable New ThemeIf enabledthe new theme will be available for that particular account. 

DB Information


Upon clicking Generate Sales, the Count and DB Size will appear.


Actions

The Actions dropdown displays multiple Account options.

Upgrade Account


Overview

Click Manage Plan, and a new page with Plans and Addons will appear.
  1. Based on the selections, the Billing Details will appear. Click +/- to increase/decrease the Quantity.
  2. You can enter a Coupon Code then click Apply and the Coupon will be applied.
  3. Total: The Total amount to be charged based on selections.
  4. Apply Changes: When clicked, the Continue To Payment option will appear. When clicked, the Payment page will appear.

Click Edit to edit the Order Summary.
  1. Show Recurring Changes: When clicked, all the selected Plans and Addons will appear.
  2. Hide Recurring Changes: By clicking it all the selected plans and addons details will be hidden.
  3. Procced: Upon clicking proceed, it will take to the Payment Information screen where you can enter the Card details and by clicking Pay the amount will be paid.
    1. The message 'Thank You! Your payment has been successfully summited. Please allow a few minutes for the changes to be reflected in your account' appears along with the Go to Dashboard option will which return you to the main Dashboard screen.

Billing History

On the Billing History page the following options appear, select the Time Period then click Apply.
  1. The Billing History will appear based on the Time Period selection, which includes the Date and Amount will appear.
  2. Download Invoice: When clicked, the Invoice file will be downloaded in PDF format.



Payment Method

  1. When selected, the Payment Method screen appears where you can update the card details by entering Card Number, Country/Region, State, City, Address, and Zipcode then click Update Card.
  2. Under Any Questions, predefined questions and answers will appear.

Cancel Subscription

  1. When selected, the Cancel Subscription page will appear where you must enter Comments for why you're cancelling the Subscription.
    1. Upon clicking Undo option the Cancel Subscription page will be closed.
  2. After entering the comments the Finish Cancellation option will be enabled. When clicked, a pop-up with the message 'Are you sure you want to cancel your subscription?'  appears.
    1. No, Go Back: By clicking it, the pop-up window will be closed.
    2. Yes, Cancel: By clicking it, the Notes Saved pop-up will appear.
 

Login

When clicked, you will be logged in to this particular Account.


Show Stores

When clicked, the Store Contents page will appear, with a dropdown that contains all Stores under this Account. Select the relevant Store to make any changes.

Store Detail

  1. Store Name: Store name will be pre-populated and greyed out and is not editable.
  2. Phone Number: The Store's Phone Number will be pre-populated and greyed out and is not editable.
  3. Email ID: Email ID will be pre-populated and greyed out and is not editable.
  4. Date CreatedThe details will be pre-populated where it shows the date of creation of this store and is not editable.
  5. Last Retail Modified Date: This shows the last modifier date of the Retail item for this store and is not editable.
  6. Last POS Access Date: This shows the last ipad access date for this store and is not editable.
  7. Store Address: The physical address of the Store will be pre-populated if entered and is not editable.

Subscription Detail

Features

When selected and expanded, a table that displays the Name (of the Account), its Status (Active/Inactive) and its Number of Stores that are Active.

POS License

Displays POS License with Node id and iPad App Version will appear (which includes for all the stores).


Store Settings

  1. Include Credit CardIf enabled (YES), the User Id and Encryption Key will be available with update and confirm password options.
    1. User IdEnter the User ID.
    2. Encryption KeyEnter the corresponding Encryption Key.
    3. After both have been entered, click Update.
    4. Change Password: Upon clicking on Change Password, you can change this password by entering the current password and new and confirm password option. Once password is entered then click on Save and this new password will be saved successfully.
  2. Include Gift CardIf enabled (YES), the Include Gift Card will be included for this store.
  3. Enable Multiple Cash TendersIf enabled (YES), the Multiple Cash Tenders will available.
  4. Enable Other Payment OptionsIf enabled (YES), the Other Payment Options will available.

EMV Settings

If the EMV toggle is disabled (No), then by default the Castle and Go and SPPax toggles will be disabled and grayed out. If EMV is enabled, then the Castle and Go and SPPax toggles will automatically be enabled but you can change them as needed.


Give X Gift Card
If the Give X Gift Card toggle is enabled, the following fields appear for providing Give X Gift Card information:

  1. User IdEnter the User Id.
  2. Primary URLEnter a Primary URL (if applicable).
  3. Secondary URLYou can enter a Secondary URL (if applicable).
  4. PasswordEnter the new password.
  5. Confirm PasswordEnter the identical password.
  6. Update: Click to process the Give X Gift Card related updates.

House Account

If enabled, the House Account will be available.


MPPG Credit Card
If the MPPG Credit Card toggle is enabledthe following fields appear for providing MPPG Credit Card information:
  1. Customer CodeEnter the Customer Code.
  2. User NameEnter the User Name.
  3. Payment GatewaySelect the Payment Gateway from the dropdown.
  4. PasswordEnter the Password.
  5. MCCEnter the MCC in this field.
  6. Update: Click to process the MPPG Credit Card related updates.

Clover Payment - If enabled, the Clover Payment will be available.
Show Deposit In Sale RecapIf enabled, the Percentage and Include Surcharge In Deposit will appear.
Membership - If enabled, then Membership will be available for that store.
Mobile - If enabled, then Mobile will be available for this Store.
Score - If enabled, then Score will be available for this store.


DB Information


Upon clicking Generate, the Sales Count and DB Size will appear.
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