Retail Back Office: Admin - Users

Retail Back Office: Admin - Users


Navigation: Log in to Back Office Admin, then select Users

The Users page displays all Admin Users under the Enterprise in the form of a table with the following columns:

  1. First Name - The admin user's first name
  2. Last Name - The admin user's last name
  3. Email ID - The admin user's email address
  4. Actions - The following options:
    1. Edit (pencil icon) - Update a User's information (see below for more information)
    2. Delete (trash can) - Click to delete (deactivate) a User. On the Delete pop-up, select Ok to confirm deleting the User and move to Inactive status. Click Cancel, to return to the main screen without any changes.


Create or Update a User

Click + New User to create a new Admin User, or click the corresponding Edit (pencil) to update an existing Admin User. The New/Update User pane appears:
  1. First Name - (Mandatory) The first name of the admin user (50 character maximum).
  2. Last Name - (Mandatory) The last name of the admin user (50 character maximum).
  3. Email ID - (Mandatory) The login email address of the admin user.
  4. Password - (Mandatory) The login password of the admin user (can be changed if needed). It's recommended that the password letters, numbers and symbols.
  5. Access - Select the levels for this admin user (such as Subscriptions, Payments, User Feedback and Upgrade Account).
  6. When ready and all mandatory fields have been filled in, click Save or Update. You are returned to the main Users screen where a confirmation banner appears. If a new User was created, they will appear as a row in the table.
    1. Click Cancel to return to the main Users page without creating/updating the User.