Retail Back Office: House Account Reports

Retail Back Office: House Account Reports


Navigation: Log into the Back Office for your Store, then select Reports > House Account.

House Account allows customers to have an account with your Store (like a Gift Card), but functions like a Credit Card where there is a limit and a balance. The House Account Reports page includes tabs for HA Activity and HA Statement to display data in a table view.

HA Activity
HA Statement
HA Activity
Displays an overview of Issued, Redeemed, Void, etc. activity on House Accounts.

  1. Filter by the following fields and Time Period.

    1. Card Number: Search for a specific card by typing the card number in the Card Number text field.
    2. Activity Type: Select the type of action on the House Account.


    3. Employee: The employees who made a transaction with a house account.


  2. Click Apply. A table with the following columns appears:
    1. Date: The date of the activity (MM/DD/YYYY).
    2. Customer: The name of the customer on the account.
    3. Receipt No: The Receipt Number for the transaction.
    4. User Name: The store employee involved in the transaction.
    5. Card Number: This column displays the house account card number.
    6. Activity Type: The type of activity for the transaction.
    7. Amount: The amount of the transaction.
    8. Balance: The amount on the account after the transaction.
HA Statement
Displays House Account Statements of Customers' Transactions

  1. Filter by Customer and Time Period.

    1. Customer: The name of a customer with a House Account.


  2. Click Apply. A table with the following columns is populated:

    1. Date: The date of the activity (MM/DD/YYYY) on the House Account.
    2. Receipt Number: The receipt number for the transaction on the House Account.
    3. Retail Item: The retail item on the Receipt. If there are multiple, each displays on a new line.
    4. HA Recharge: The amount recharged to the Account.
    5. Price: The price based on the formula Net Sales – Total Discount Amount + Retail Inclusive Discount + Modifier Inclusive Discount
    6. Tax: Displays total tax amount value based on the collected sales.
    7. Total: The amount based on the formula = Price + Tax + Round Off Total.
    8. Summary: The Summary section appears below the retail items. It displays the sum of the HA Recharges, Price, and Tax - with Total amounts individually.
      1. Beginning Balance: Balance before the transaction is performed.
      2. HA Recharge: The Recharge amount for the house account.
      3. Net Sale: The sum of net sales.
      4. Tax: The sum of all taxes.
      5. HA Payment: The total payment made with house account.
      6. HA Refund: The total refund to the house account.
      7. HA Adjustment Credit: In the adjustment case, the credit amount is displayed.
      8. HA Adjustment Debit: In the adjustment case, the debit amount is displayed.
      9. Other Payment: The total amount of the different payment methods with the house account.
      10. Current Balance: The current balance of a customer's house account.