Retail Back Office: Label Printer Hardware Settings

Retail Back Office: Label Printer Hardware Settings

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Navigation: Sign into the Back Office for your Retail Store. On the left-side Navigation Panel, click Settings. On the Settings page, under Hardware click Label Printers.
      
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The Label Printers Settings page displays a table of Label Printers currently existing at the Retail Store, along with an option to add a new Label Printer.


Add or Update a Label Printer
  1. Click + New Label Printer (or to edit an existing Label Printer, click the corresponding pencil icon ). The New/Update Label Printers page appears.

  2. Select the Printer Type.
    1. The below steps will be the same regardless of selection.


  3. Select the Printer Model from the dropdown.
  4. Enter the Name and IP Address of the printer.


  5. Alternate Printers – If you'd like to assign an alternate printer in case this current printer is unavailable, select YES then select the Alternate Printer from the dropdown.


  6. Apply to all Categories – If YES, then select whether to Apply to all menu items within a Category.


  7. When all selections have been made, click Save (or Update for an existing Label Printer). You’re returned to the main Label Printers settings page where the ‘Label Printer Saved/Updated Successfully’ confirmation message appears at the upper right. If a new Label Printer was created, it will appear as a new row in the table.



Remove a Label Printer
  1. Identify the Label Printer to remove, then under the Actions column click the corresponding trash can icon .



  2. The Delete pop-up appears. Select Delete to confirm removal of the Label Printer from your network.
    1. Select Cancel or X Close to close the pop-up without removing the Printer.

  3. You are returned to the Label Printers settings screen, where the Printer has been removed and the 'Label Printer Deleted Successfully' confirmation appears at the upper-right.

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