Retail Back Office: Products/Items - Item Service Charge

Navigation: Sign into the Back Office and select a Retail Store, then select Products/Items > Item Service Charge. The Item Service Charge page appears.

          

The Item Service Charge page displays Service Charges created under this Retail Store, with columns for the Name of the Service Charge, its Percentage and any Taxes that apply.

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Create a New Service Charge

1. To create a new Service Charge, click + New Item Service Charge, or to update an existing Service Charge click its corresponding pencil icon. The New / Update Item Service Charge pane appears.
   
   
   
2. Name – (Mandatory) Enter the item service charge’s name. It can’t exceed 25 characters.
   
3. Percentage – (Mandatory) Enter the percentage of the item service charge (numbers only, up to 3 decimal places and cannot exceed 100.000).
   
   
   
4. Taxes – Select all Taxes (created in Back Office) that apply from the dropdown or click the Select All box for all of them.
1. To de-select a Tax, click the corresponding checked box. To de-select all the currently selected Taxes, click the x at the dropdown header.
   
   
   
5. When you’re ready to create the new service charge click Save (or update an existing service charge click Update). You are returned to the Item Service Charge screen with a confirmation message appearing at the upper-right. If it’s a newly created service charge, it will now appear as a row in the table.
   
1. To cancel creating or updating a service, click X Close or Cancel.

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