Back Office: Batch Report

Back Office: Batch Report

  1. Sign into the Back Office and select a Store.

  2. On the left-side Navigation Panel, click Reports then Batch.

  3. The Batch page displays Batch Report activity based on the following selections:


  4. Node: Select from the list of registered POS Nodes (one or more or Select All). A box filled in pink with a check mark means it’s selected, and a blank box is unselected.
  5. Employee: Select from the list of Employees (one or more, or Select All). A box filled in pink with a check mark means it’s selected, and a blank box is unselected.
  6. Transaction Type: Select from the list of types of transactions (All, Sale, or Auth).
    1. Note: The Transaction Type dropdown appears when the Show Sale Type Transaction in Batch Report toggle is Enabled (YES) under Settings > Batch > Batch Settings.
                          

  7. Batch Type: Select the type of Batch (Manual (activated from Node), Auto Batch (set in Back Office), or All).

  8. Data Type: Select Business Date or Batch Date.
                

  9. When Apply is clicked, a table with the below columns is populated:
    1. Check: Node Number and Check Number (NodeNumber-CheckNumber format).
    2. Card Number: The card number used for the payment (some will be masked, depending on the payment gateway).
    3. Transaction: The type of transaction (Payment, Refund, etc.).
    4. Amount: The sale amount, in currency with up to two decimal points.
    5. Service Charge: Service charge for the sale (per Back Office), with up to 2 decimal points.
    6. Tip Amount: The tip amount, in currency with up to two decimal points.
    7. Date: The date and time of the sale (DD-MMM-YYYY HH:MM AM/PM format).
    8. Batch Settled Date: The date and time the batch was settled (DD-MMM-YYYY HH:MM AM/PM format).
    9. Server Name: The name of the server on the sale (the user logged in on POS).
    10. POS Node: The node the sale was conducted on.
    11. Type: The type of batch (Auto or Manual).
    12. Total Records: Total number of all the checks.
    13. Total Payment: Total transactions done for the batch, with up to 2 decimal points.
    14. Total Refund: Sum of all the refund values.
    15. Total service charge: Sum of all the service charge values.
    16. Total Tips: Sum of all the tip values for the batch.
    17. Grand Total: Sum of all the transaction values.

    18. For any Failed (unbatched) Transactions a table appears below the Batch table. Due to it containing unbatched transactions, they won’t have a Batch Settled Date: