POS: Order Screen
If the POS Initial screen in the Back Office is configured as POS Screen, then after logging into the application you will be taken to the Order screen.
If the Order Type is enabled on the POS Settings screen, then the Order Type pop-up appears with the options configured in the POS Settings screen.
- Select any one of the Order Types, then select the Order Time as Now or Later.
- If Now is selected, it denotes a current Order (i.e. the Order to be fulfilled immediately).
- If Later is selected, it denotes a future Order.
- Once the Order Type and the Order Time is chosen, press Done. The Order screen appears.
- Denotes the Service Type
- Will display Walk-In or the Customer’s Name
- To attach a Customer to the Check
- Takes you to the Check Stats screen
- Will display the Seat Number to which the Check is created
- On tapping this plus sign (+) option, new Seat will be added
- Multiple seats can be added to the check (up to the Seat Limit)
- The added seats can be deleted by clicking the pink downward arrow next to the plus (+) button -
- Once the above icon is selected, the added Seats will be shown in the dropdown which can be deleted by clicking the cross icon at the top of the Seat
- Will display the Check Number
- Will display the Order Type. Tap the button to change the Order Type. Select an option, and the Order Type will be changed accordingly
- Displays whether the device is Online or Offline
- Green color denotes the device is Online
- Red color denotes the device is Offline
- Displays the Username of the logged in Employee
- Allows you to Sync with Back Office
- Takes you to the Till Management screen
- Takes you to the Operations screen
Related Articles
Retail POS: Order Screen
Removing Items On the main Orders screen, each selected item will be accompanied by a red x which if clicked will remove the item from the Order screen before payment. If the red x is selected after submitting payment, the message 'Cannot delete ...POS: Initial Screen
Back Office When creating a new User, for the Initial Screen dropdown select POS Screen. For more information: see the Initial Screen field in the User Settings Knowledge Article. POS When attempting to log into the POS: the system will direct them ...POS: Customer Profile Screen
Adding a Customer to an Order To add a Customer to the Order: Tap on the icon of a person's profile with a plus (+) sign at the top of the Order section. The Add Customer screen appears. To add an existing Customer to the Check: type their name in ...Retail POS: Main Screen
The Retail POS screen displays the Categories created in the Retail Back Office along with the Settings (Gear) option at the top left. When a particular Category is selected, all Retail Items under the Category will be displayed, with the following ...POS: Payment Screen Options
Log in to POS, add Menu Items then click on the Payment option. On the Payments page: the options Tax Exempt, Add Gratuity, Discount and Print options will appear. Tax Exempt When Tax Exempt is selected: the Tax Exempt pop-up appears, and displays ...