Phone / Web Orders
POS: Phone / Web Orders - Cashier Report for Driver
Back Office Navigation: Log into BO, select a Store, then navigate to Settings > Application > Delivery If the toggle is enabled (set as YES), the Sale will be assigned to the Driver and will only include Sales from Delivery Orders. Those Order Sales ...
POS: Phone / Web Orders - Editing Future Orders
POS Navigation: Log in to POS, select Phone/Web Orders > Future Orders Selecting a Date and Time You will have the provision to adjust the Future Order's Date and Time. Selecting a Past Time and Date won't be allowed to be set for Future Orders. Any ...
POS: Phone / Web Orders - Delivery Charge
POS When an Order is placed and DoorDash is enabled: the Delivery Charge provided by DoorDash will appear as Delivery Charge. If DoorDash is disabled, the Delivery charge configured in Store Settings will be appear. DoorDash is Enabled. Delivery ...
POS: Phone / Web Orders - Print Before Future Order
Back Office Navigation: Log into BO then for your Store select Settings > Application > Delivery On the Delivery Settings page: under the Settings tab, the Print Future Orders Before is for establishing a set Time (in Minutes) to print the Order in ...
POS: Phone / Web Orders - Driver Tracking
Back Office Settings Requirements Prerequisite for Drivers In Back Office for your Store: Select User Management > Users. The selected user's Role options must include Driver (the Driver toggle must be enabled). Prerequisite for Online/Offline ...
POS: Phone / Web Orders - Future Tab
Order types that display on the Future tab are For Here, To Go, Delivery and Web Orders that were marked for Later (In-Store) or Future (Online). Sorting Use the filters to quickly sort the orders on the Future tab. All (default) – All future orders ...
POS: Phone / Web Orders - Complete Tab
Orders that display in the Out tab are completed For Here, To Go and Delivery orders. For Here and To Go orders are completed once the Order has been paid in full and closed using the Submit button on the payment screen. Delivery orders are complete ...
POS: Phone / Web Orders - Out Tab
Orders Appearing in the Out Tab In the New tab, select a Phone Delivery check then select a Driver. Select Departure. The selected Check will appear in the Out tab. If no Checks are available, the message 'No Checks' will appear on the Out tab.
POS: Phone / Web Orders - New Tab
Order types that display on the Phone/Web Orders - New tab are For Here, To Go, Delivery and Web Orders. New orders are ones that have not departed for delivery, have not been closed, are not future orders, and have not been voided. Sorting You can ...
POS: Phone / Web Orders - Overview
Navigation Navigating to the Phone/Web Orders Tab Delivery From the Log In screen, click the Delivery button. Enter your PIN then click Continue. The Phone/Web Orders screen appears on the New tab with the Delivery filter enabled. Phone Order From ...
POS: DoorDash Delivery for OLO Custom App
Back Office Settings Navigation: Log into BO, then select Integration Hub > Configure and Manage > DoorDash Drive Under the Settings: set the Enable DoorDash Drive toggle to YES. If set to NO, the system will work as-usual. Implementation in POS The ...
POS: Phone / Web Orders - Adding Delivery Address on Delivery Dispatch Screen
On both Android and iOS, when the Delivery Address is clicked, the full address will appear. When hovering the mouse pointer near the Delivery Address, the full address will be displayed in the web platform. This Address update applies across various ...
POS: Phone / Web Orders - Reassign Driver
In the current POS system, users can already reassign Drivers for Orders in the New tab. Similarly, the same functionality is extended to the Out tab, allowing users to reassign a Driver for an ongoing Check that has already been dispatched or out ...